Have a question about your order, sizing, or one of our policies?
Our customer care team is here to help. Fill out the information and we’ll respond within 24 hours or by the next business day.
At PAROS, every inquiry is answered by a real member of our team — never bots. Whether you’re in New York, Madrid, or Santo Domingo, our global support ensures you receive attentive service across time zones.
For press, brand partnerships, or designer inquiries, our team will direct your message to the right department, so you always reach the right hands quickly.
Because we specialize in luxury Dominican and Caribbean fashion, our customer care team knows our collections inside out — ready to guide you on fit, fabrics, and policies with the same attention to detail that defines our brand.